Last Updated: August 01, 2025

At InfoDigita, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit our website (built on WordPress) or engage with our services. Whether you’re exploring our offerings, submitting a contact form, or scheduling a discovery call, we aim to be transparent about our practices.

1. Information We Collect

We collect information to provide and improve our services. This includes:

• Personal Information You Provide: When you interact with our website, such as filling out the contact form or booking a call via Calendly, we may collect details like:
  • Your name
  • Email address
  • Phone number (e.g., via WhatsApp)
  • Any additional information you include in messages or forms
• Automatically Collected Information: As you browse our site, we may gather:
  • Your IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on them
  • Device information

This data is typically collected through cookies or similar technologies (see Section 6) and helps us understand how our website is used.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services (e.g., free discovery calls or quotes)
• Schedule and manage appointments via Calendly
• Improve our website’s functionality and user experience
• Communicate with you about updates, promotions, or project-related details (with your consent)
• Analyze website performance and visitor behavior to enhance our offerings

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it in the following cases:

• Service Providers: We work with trusted third parties to operate our website and deliver services, such as:
  • Hosting providers (e.g., WordPress hosting)Email and messaging services (e.g., WhatsApp)Scheduling tools (e.g., Calendly see their privacy policy for details)

  These providers are bound by agreements to keep your data confidential and secure.

• Legal Requirements: We may disclose your information if required by law, such as to comply with a court order, or to protect the rights, property, or safety of InfoDigita, our users, or others.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Examples include secure hosting, encryption where applicable, and access controls. However, no online system is 100% secure, and we cannot guarantee absolute protection against all risks.

5. Your Rights

You have control over your personal information. Depending on your location, you may have the right to:

• Access the data we hold about you
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for processing (where applicable)

To exercise these rights, please reach out to us at contact@infodigita.com. We’ll respond promptly, typically within 30 days.

If you’re in the European Union, you also have GDPR-specific rights, such as data portability and the right to object to processing details are available upon request.

6. Cookies and Tracking Technologies

Our website may use cookies small text files stored on your device to enhance your experience. Cookies help us:

• Remember your preferences
• Analyze how you navigate our site
• Improve performance and content delivery

You can manage or disable cookies via your browser settings. Note that disabling cookies may limit some website functionality.

7. International Data Transfers

InfoDigita is headquartered in Dhaka, Bangladesh, but serves clients worldwide. Your information may be transferred to and processed in countries outside your own (e.g., where our servers or service providers are located). We ensure these transfers comply with applicable data protection laws and include safeguards like contractual agreements to protect your data.

8. Compliance with Laws

We adhere to all relevant data protection regulations, including:

• The General Data Protection Regulation (GDPR) for EU residents, which grants additional rights like data portability and objection to processing
• Local laws in Bangladesh and other jurisdictions where we operate

Legal Basis for Processing

We process your data based on:

• Consent: When you submit a form or book a call, you agree to our use of your information. You can withdraw consent anytime by contacting us.
• Legitimate Interests: For improving our services or analyzing usage patterns.
• Contractual Necessity: To fulfill service requests or agreements with you.
• Legal Obligations: When required by law.

9. Children’s Privacy

Our website and services are not designed for children under 13. We do not knowingly collect personal information from anyone under this age. If we discover such data has been collected, we will delete it promptly.

10. Data Retention

We keep your personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy (e.g., responding to your inquiry)
• Comply with legal requirements

Once no longer needed, we securely delete or anonymize your data.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted here, with the “Last Updated” date revised accordingly. We encourage you to review this page periodically.

Contact Us

Have questions or concerns about this Privacy Policy? Reach out to us at:

• Email: contact@infodigita.com
• WhatsApp: +8801744518303
• HQ: Dhaka, Bangladesh

You can also schedule a call with us via Calendly.